Contact Houston Plumbings
Call a Plumber in Houston, TX
The fastest way to reach us is a phone call to (832) 678-7978, any hour of any day. Tell us what’s wrong and where, and you’ll get a straight answer and a time before you hang up. We cover all of Houston and the cities within about 20 miles of town.
Ways to reach us
How to Contact a Houston Plumber at Houston Plumbings
One number handles everything, from a 2 a.m. burst pipe to a water heater quote. Here’s what to know before you dial.
Call us
Best for anything leaking, backing up, smelling of gas or out of hot water. Answered 24 hours a day, 7 days a week, holidays included.
Call nowRentals and businesses
Same number
Landlords, property managers, restaurants and offices call the same line. Have the property address, the unit and the name of whoever approves the work.
What we’ll askWhere we’re based
Porter, TX 77365
Our base is in Porter, Montgomery County, just north of Kingwood off I-69. We’re a mobile plumbing company with no walk-in counter: we come to your home or business.
See our areaHours
Open 24/7
The phone is answered day and night. Burst pipes, sewage backups and gas problems jump the line. Routine repairs are booked at a time that suits you.
What happens nextWhen you call
What to Tell Us When You Call a Plumber
A two-minute call does more than any message. Tell us what’s going on and where, and we can give you a ballpark on the phone and send a plumber with the right parts on the truck, so the job gets done in one trip.
What we’ll ask you
- Your street address or ZIP code, plus any gate code or HOA access notes
- What you see, hear or smell, and where: kitchen, slab, attic, yard, street
- When it started, and whether it’s getting worse
- Whether the water or gas is shut off right now
- The age of the house or the water heater, if you know it
- Who will meet the plumber and approve the price
How soon can a plumber get to me?
Emergencies go out first, day or night: running water, sewage coming up a drain, a gas problem, no water at all. For everything else we give you an arrival window while you’re still on the phone. Call (832) 678-7978.
Not sure what to call it? Our Houston plumbing services page lists everything we fix, from faucets and garbage disposals to slab leaks, repiping and commercial drain jetting.
Call Houston Plumbings
Answered 24 hours a day, 7 days a week
Call Now- Emergencies triaged first, holidays included
- Written price before any work starts
- Homes, rentals and businesses across Houston
- Texas-licensed plumbers (TSBPE)
While you wait
How to Shut Off the Water and Gas in a Houston Home
Close the main shutoff valve where the water line comes out of the ground and into the house. On most Houston slab homes that’s on an outside wall or in the garage. For gas, don’t touch anything: get everyone out, then call CenterPoint Energy at 713-659-2111 and 911 from a safe distance.
Every minute water runs, it soaks further into drywall, cabinets and the slab. Two minutes at the valve can save you thousands in drying and tear-out, and it means we arrive to a repair instead of a flood.
Main water shutoff
- Find the spot where the water pipe rises out of the ground and enters the house.
- Round handle: turn it clockwise until it stops. Lever: turn it a quarter turn so it sits across the pipe.
- Open a faucet at the lowest point in the house to bleed off pressure.
- If the water will stay off for hours, switch the water heater off or to vacation mode.
The meter box at the curb
If the house valve won’t close, the City of Houston meter box near the street usually has a shutoff on the city side of the meter. It takes a meter key, and old valves can snap if you force them.
If it won’t turn with steady pressure, stop and call us. We’ll talk you through it or get there and do it.
In a MUD or a neighboring city, the meter and valve belong to that provider, so the layout can differ.
If you smell gas
- Don’t flip switches, use your phone inside or start a car
- Don’t try to find or fix the leak yourself
Leave first. From a safe spot, call CenterPoint at 713-659-2111 and 911. CenterPoint checks gas odors at no charge. Once they’ve made it safe, call us for the gas line repair, the pressure test and the city inspection.
Water still running, or the valve won’t budge?
Call (832) 678-7978For burst pipes, sewage backups and leaking water heaters, see how our 24/7 emergency plumber service in Houston works.
Who fixes what
Plumber, 311, CenterPoint or Your MUD: Who Should You Call?
Plenty of Houston water and sewer problems aren’t a plumber’s job, and calling the right number first saves you a bill. Here’s how the lines split.
In the City of Houston, the City owns the water line from the main in the street to the meter, and you own the line from the meter to the house. Leaks on the street side go to Houston 311. Leaks on your side, and anything inside the house, go to a plumber.
| What you’re seeing | Who to call | Why |
|---|---|---|
| Water bubbling up in the street, the sidewalk or the meter box | Houston 311 (dial 311, or 713-837-0311 from outside the city). In a MUD, call your district’s operator. | That pipe belongs to the water provider, not you. |
| A soggy spot or leak between the meter and the house | A plumber | The service line from the meter to the building is yours. |
| Sewage coming out of a manhole or into the street | Houston 311 | That’s the public sewer main. |
| Sewage backing up inside your house while the neighbors are fine | A plumber | Usually a clog, roots or a break in your own sewer line, which the homeowner owns. |
| A gas smell or a hissing sound | Leave, then call CenterPoint (713-659-2111) and 911 | CenterPoint makes it safe. Repairs to the piping on your side of the meter are a plumber’s job. |
| Low water pressure across the whole street | Houston 311 or your MUD | Often a main break or a pump station problem. |
| Low pressure in your house only | A plumber | Think a failing pressure regulator, a hidden leak or scaled-up galvanized pipe. |
| Digging to reach a sewer or water line | 811, at least two business days ahead | Texas law requires it, even in your own yard. On our jobs, we file the 811 ticket. |
Based on guidance from Houston Public Works, Houston 311, CenterPoint Energy and Texas811.
Houston questions
Freezes and High Water Bills: What Houston Callers Ask Us Most
Two questions come up on our phone line every winter and after every leak. Here are the straight answers.
Should I drip my faucets in a Houston freeze?
It depends on who supplies your water. Houston Public Works asks City of Houston customers not to drip, because the city system runs on ground-level pumping stations and thousands of dripping faucets drag pressure down citywide. Many MUDs and smaller systems outside the city run on water towers and do tell customers to drip. Follow your own provider’s advice.
A hard freeze means 24°F or colder for two hours or more. That’s the point where exposed pipes split, and Houston saw hard freezes again in January 2026. What helps on City water:
- Open the cabinet doors under sinks on outside walls so warm air reaches the pipes
- Disconnect garden hoses and cover outdoor faucets
- Turn off automatic sprinklers and wrap any exposed pipes and backflow devices
- Know where your main shutoff is before the cold arrives
If a pipe does freeze, open the faucet it feeds and warm the pipe slowly with a hair dryer. Never use a torch or open flame.
Can I get a water bill credit after a leak is fixed?
Yes, if you’re a City of Houston water customer and the leak was on your side of the meter. Under City Code Section 47-74 you can apply for a leak adjustment once the repair is done. You get credit on the water charge for use above your average: 100% if the leak was repaired within 30 days of starting, 75% within 60 days, and 50% after that.
What the City asks for
Proof of the repair showing the date, the address, the type of repair and the cost. A plumber’s invoice covers it. Ours lists all four on every leak repair.
How far back it goes
A leak adjustment can cover up to three months in a row within a 12-month period, which is why repairing fast matters.
No leak found?
Single-family homes can ask Houston Public Works for the Unusually Large Bill adjustment. It covers unexplained use over twice your average if you apply within six months of the bill.
Check your meter before you call
- Turn off every faucet, appliance and the irrigation system.
- Open the meter box lid and watch the dial or the leak indicator for a few minutes.
- If it moves with everything off, water is going somewhere: a toilet, a slab line, the yard. That’s when to call us for leak detection.
Service area
Areas We Serve Around Houston, TX
We send plumbers across the City of Houston and the suburbs within about 20 miles: more than 130 residential ZIP codes along I-10, I-45, I-69, US-290, Beltway 8 and the Grand Parkway. Here are the main ones, area by area.
| Area | Cities and neighborhoods | Main ZIP codes |
|---|---|---|
| Houston, inside the Loop | Downtown, Houston Heights, Montrose, River Oaks, Midtown, the Museum District, the East End, Upper Kirby | 77002, 77003, 77004, 77006, 77007, 77008, 77019, 77098 |
| Houston, outside the Loop | Memorial, Spring Branch, the Energy Corridor, Sharpstown, Alief, Meyerland, Clear Lake, Aldine | 77024, 77055, 77080, 77077, 77079, 77036, 77072, 77096, 77058, 77062, 77032, 77060 |
| Harris County suburbs | Spring, Cypress, Jersey Village, Humble, Atascocita, Kingwood, Pasadena, Deer Park, Channelview, Galena Park, South Houston, Bellaire, West University Place | 77373, 77379, 77388, 77429, 77433, 77040, 77064, 77338, 77396, 77346, 77339, 77345, 77502, 77503, 77504, 77505, 77506, 77536, 77530, 77547, 77587, 77401, 77005 |
| Fort Bend County | Sugar Land, Missouri City, Stafford, Fresno, Katy | 77478, 77479, 77498, 77459, 77489, 77477, 77545, 77450, 77494 |
| Brazoria and Galveston counties | Pearland, Friendswood | 77581, 77584, 77588, 77546 |
| Montgomery County | Porter, our home base | 77365 |
Don’t see your street or neighborhood? The full list is on our Houston service areas page, or just call and ask.
After you reach out
What Happens After You Contact Us?
No runaround and no surprise invoice. Here’s the whole path from your call to a finished repair.
We ask a few questions
Where you are, what’s happening and whether the water or gas is off. If it isn’t, we walk you through it on the phone.
We book a time
Emergencies go out first. Everything else is booked for a time that works for you, and you get an arrival window.
You get a written price
The plumber finds the cause, explains your options and writes up the price. Nothing starts until you say yes.
Fixed, tested, documented
We test the repair and leave an invoice you can use for your records, your insurer or a City leak adjustment.
Want to know who you’re calling first? Read about Houston Plumbings, our standards and the Houston rules we work under.
FAQs
Contacting a Houston Plumber: Frequently Asked Questions
Reaching us and scheduling
What’s the fastest way to reach a plumber at Houston Plumbings?
Call (832) 678-7978. The phone is answered 24 hours a day, 7 days a week, and one call is all it takes to get a plumber booked.
How soon can a plumber get to my house?
Emergencies go out first, day or night. For other repairs we give you an arrival window on the call, and we book a time that works for you.
Is there a charge to come out?
Ask when you call. We tell you about any service-call or diagnostic fee before we book the visit, and you get the repair price in writing before any work starts.
Does someone need to be home for the visit?
Yes, an adult who can let the plumber in and approve the price. Landlords and property managers just need to tell us who will meet the plumber and who signs off on the work.
I rent my home. Can I call you myself?
In an emergency, yes. Stopping water or sewage comes first. For other repairs, check your lease and get your landlord’s OK, since they usually pay. With your permission we can send them photos and the invoice.
Houston water, sewer and gas
Who fixes a leak at the water meter in Houston?
The City of Houston owns the line from the main to the meter, so a leak in the street or at the city side of the meter goes to Houston 311. From the meter to the house is your line, and that’s a plumber’s job.
Should I drip my faucets when Houston freezes?
On City of Houston water, no. Houston Public Works asks customers not to drip because it lowers pressure across the system. Many MUDs and towns on water towers do ask customers to drip, so follow your own provider.
Will your invoice help me get a City of Houston leak adjustment?
Yes. The City asks for proof of the repair showing the date, address, type of repair and cost, and our leak repair invoices include all four. The credit is 100% of the excess water charge if the leak was repaired within 30 days, 75% within 60 days and 50% after that.
What should I do if I smell gas in my house?
Get everyone out without flipping switches or using your phone inside. From a safe distance, call CenterPoint Energy at 713-659-2111 and 911. After CenterPoint makes it safe, call us to repair the gas line and handle the pressure test and inspection.
Do you call 811 before digging up a sewer or water line?
Yes. Texas law requires notice to 811 at least two business days before digging, not counting weekends and holidays. When we’re doing the digging, we file the ticket.
Talk to a plumber
Need a Plumber in Houston Today? Call Us.
Leak, clog, sewer backup, gas line or no hot water: one call gets you a straight answer on what it probably is, roughly what it costs and when we can be there.
Houston Plumbings
(832) 678-7978
Calls answered 24/7
Porter, Texas 77365
Serving Houston, TX and about 20 miles around
Open 24 hours, 7 days a week
Texas-licensed plumbers (TSBPE)